Why host your data, e-mail and applications with Network IT Easy, Inc.?

Network It Easy, Inc. was founded in 2000 with one goal in mind, to simplify the overly complex world of computer networks. We are a Computer Consulting group that provides high quality and low cost professional IT services to small and medium-sized companies in the Chicagoland area. Our Virtual Office Hosting also gives us an ability to provide computer resources to organizations around the World. Our engineers, consultants, and sales staff have worked on thousands of small and medium-sized business networks in an attempt to simplify their current IT infrastructure. Let us bring that experience to your network, so that we can develop an IT plan that matches your needs. More and more customers find our state of the art Virtual Office Hosting solutions as the most economical way to reduce IT costs and also stay on the cutting edge of computer technology at the same time. Let us bring that experience to your business and act as your IT Department.

We specialize in custom/dedicated/hosted solutions. NIE has managed to combine the expertise of a diverse staff to provide our customers with a unique technological experience. It’s a personal approach that we think matters most when you’re choosing a dedicated on site service or hosting provider.

We provide industry-leading hardware and software and reasonable, fair pricing. The whole package is backed by a 99.99% uptime thanks to our redundant data center.

In-House vs. Outsource

Top Benefits of using NIE’s Virtual Office Hosting:

Affordability – A hosted Virtual Office allows you to lower Total Cost of Ownership by using NIE’s hardware, infrastructure, and personnel.

Productivity – Terminal Servers allow your team to collaborate more efficiently on projects through the ability to your data and applications, shared calendars, tasks and important contacts. Sharing notes and files on the included shared folders can act like a virtual message board, promoting more efficient teamwork.

Anytime, Anywhere Access to mission critical data – The office isn’t the only place where you and your team can be connected to your business. Virtual Office allows everyone on your team to access their important data and communications from any Internet connection or on their mobile device (i.e. – Smartphone, BlackBerry, iPhone). Realistically, your business won’t even need an office. You can work from anywhere in the World as long as you have a high speed Internet connection.

Security – Using mobile devices increases the possibility of theft or loss. NIE’s hosting ensures your information’s security on your desktop.

Make the most of your IT (or lack thereof) – you don’t need a dedicated IT department just to get your company on the fast track to enterprise-level communicating. NIE’s team of IT professionals works around the clock managing your hosted services, so you don’t have to.

Quick and Easy Customized Implementation – Getting your Virtual Office up and running using NIE’s hosting is a breeze. Our technical support team can have your custom solutions up and running within 2 business days.

BASIC NIE Virtual Office Hosting for NOT FOR PROFIT Organizations INCLUDES:

• Regular/Secure backups and disaster recovery
• Customized servers to your specific needs (determined upon a site consultation)
• Microsoft-certified professionals
• Experienced and responsive technical support
• Aggregated disk space — shared storage across mailboxes
• Support for Internet-enabled mobile devices
• World Class Data Center with redundancy and 24/7 video surveillance system
• 99.99% Uptime
• Layered Security:

A.    Anti-virus/Anti-Spyware multi-point protection on: firewall, anti-spam device, Applicatons/File/Print Servers and Remote Desktop Client (RDP)

B.    Firewall  (The NIE firewalls protect against the following threats:  DDos attack prevention, Dead Peer Detection (DPD), Bad reputation Domain blocking, DoS attack prevention) The firewalls have the following built-in security features: Hardware encryption, Proxy servers, Quality of Service (QoS), SMTP traffic control, Stateful Packet Inspection (SPI), Traffic shaping, VPN support.

C.    Anti-spoofing.  This technology prevents the use of forged or “spoofed” sender addresses on unsolicited email. The anti-spoofing feature also allows larger organizations to specify a list of IP addresses that are allowed to have a “From” address that appears from inside the organization to support multiple sites and multiple email servers.

D.    Anti-phishing.  The Barracuda Spam Firewall provides robust protection against phishing schemes, which are often used to gather confidential information about an organization or its individual users.

E.     Each user’s remote session web access is filtered for security and liablity reasons: (WebBlocker: URL Filtering. The goal is to boost productivity, reduce liabilities, and block web threats.

Filtered/Blocked default categories include:

Alcohol/tobacco
    Pictures or text that advocate the sale, consumption, or production of alcoholic beverages and tobacco products.

Illegal Gambling
    Pictures or text advocating materials or activities that may be illegal in any or all jurisdictions. Some examples are illegal business schemes, chain letters, copyright infringement, computer hacking, phreaking (using phone lines without permission), and piracy. Also includes text advocating gambling relating to lotteries, casinos, betting, numbers games, online sports, or financial betting, including non-monetary dares.

Militant/extremist
    Pictures or text advocating extremely aggressive or combative behavior or advocacy of unlawful political measures. Topic includes groups that advocate violence. It also includes pages about how to make weapons.

Drug Culture
    Pictures or text advocating the illegal use of drugs for entertainment. This category includes substances that are used for other than their primary purpose to alter the individual's state of mind. This does not include currently illegal drugs legally prescribed for medicinal purposes (such as drugs used to treat glaucoma or cancer).

Satanic/cult
    Pictures or text advocating devil worship, an affinity for evil, wickedness, or the advocacy to join a cult. A cult is a closed society that is headed by an individual, loyalty is demanded, and leaving is forbidden.

Intolerance
    Pictures or text advocating prejudice or discrimination against any race, color, national origin, religion, disability or handicap, gender, or sexual orientation. Any picture or text that elevates one group over another. Also includes intolerant jokes or slurs.

Gross Depictions
    Pictures or text describing anyone or anything that is either crudely vulgar, grossly deficient in civility or behavior, or shows scatological impropriety. Topic includes depictions of maiming, bloody figures, and indecent depiction of bodily functions.

Violence/profanity
    Pictures or text exposing extreme cruelty or profanity. Cruelty is physical or emotional acts against any animal or person that are primarily intended to hurt or inflict pain. This includes obscene words, phrases, and profanity in audio, text, or pictures.

Sexual Acts
    Pictures or text exposing anyone or anything involved in explicit sexual acts and/or lewd and lascivious behavior. Topic includes masturbation, copulation, pedophilia, as well as intimacy involving nude or partially nude people in heterosexual, bisexual, lesbian, or homosexual encounters. It also includes phone sex advertisements, dating services, adult personals, and sites devoted to selling pornographic CD-ROMs and videos.

Full Nudity
    Pictures exposing any or all portions of human genitalia. Topic does not include sites categorized as Partial/Artistic Nudity containing partial nudity of a wholesome nature. It does not include Web sites for publications such as National Geographic or Smithsonian magazine or sites hosted by museums such as the Guggenheim, the Louvre, or the Museum of Modern Art.

Partial/artistic Nudity
    Pictures exposing the female breast or full exposure of either male or female buttocks except when exposing genitalia that is handled in the Full Nudity category. Topic does not include swimsuits, including thongs.

• SSL secure server
• Tier 4 Data Center
• 24X7 monitoring
• Complete solution that grows with you
• FTP server access for large file exchanges
• Terminal Server Session (RDP)
• Microsoft Office Professional 2007 (Word, Excel, Outlook, PowerPoint, Publisher, OneNote, Groove)
• Hosted Exchange 2007 Server with Outlook Web Access

Estimated ‘In House’ and ‘Virtual Office’ Cost Comparison

Cost comparison chart in a 10 User implementation.

*** In House estimate is based on an assumption that the customer would implement and maintain (in house) a similar class of hardware and software, which is provided as part of NIE'S Virtual Hosting Plan.

NIE Support Approach

At NIE, our passion is to provide superior customer service. The deployment of your hosted solution is just the beginning of our journey together. Our teams will continue to monitor your growth pattern and provide expansion options that are best suited for you. We pride ourselves in understanding the scalability needs of growing businesses and are fully committed to ensuring you achieve your growth objectives. More than just your IT hosting, we are IT department.

Service Level Agreement (SLA)

We understand the necessity of high availability to our customers and make every effort to provide services that consistently exceed your expectations. We offer the following levels of service to ensure maximum availability and performance. The NIE SLA sets standards for service in these critical areas:

Network Availability

We guarantee that our network will be available 99.99% of the time (excluding scheduled maintenance). Should a network outage occur, NIE will credit the customer Day Credit of the server's monthly fee for any downtime (Up to, but not exceeding 100% of one monthly payment. The credit will be applied toward future payments).

Network uptime comprises the functioning of all network infrastructure including cabling, switches and routers. Services or software running on your server are not included in the definition of our network. Network downtime exists if your server is unable to transmit and receive data and a ticket is opened for the issue in the NIE ticket tracking system.

Contact your Account Manager for additional information and terms regarding NIE’s Uptime Guarantee.

Infrastructure Guarantee

We guarantee that critical systems, including power and HVAC, will be available 99.99% of the time (excluding scheduled maintenance or Tier1 Internet connection provider’s issues). Should a critical system failure outage occur, NIE will credit the customer Day Credit of the server's monthly fee for any downtime (Up to, but not exceeding 100% of one monthly payment. The credit will be applied toward future payments.).

Critical systems include functioning of all power and HVAC infrastructure including UPS equipment and cabling. Power supplies of individual servers are not included.

Critical systems downtime exists when a customer's server is shut down due to power or heat problems and a ticket has been opened for the incident in the NIE ticket tracking system. Critical system downtime is measured from the time the ticket is opened to the time the problem is resolved and the server comes back online.

Contact your Account Manager for additional information and terms regarding NIE’s Uptime Guarantee.

Hardware Guarantee

We guarantee the proper function of your leased hardware components and will replace any failed component at no cost to you. The replacement process will begin when the cause of the problem has been determined. Hardware replacement is guaranteed to take no more than 1 hour. In the event it takes more than 1 hour to replace faulty hardware, we will credit your account 5% of the monthly fee per additional 30 minutes of downtime (Up to, but not exceeding 100% of one monthly payment. The credit will be applied toward future payments.).

Hardware is defined as the processor(s), RAM, hard disk(s), motherboard, NIC card and other related components included under the server lease. Delinquent customers may not take advantage of our Service Level Agreement.

Contact your Account Manager for additional information and terms regarding NIE’s Service Level Agreement.

This is a brief overview of our SLA, and does not supersede any existing contractual agreements between NIE and its customers, nor does it imply any agreement without a server contract. All credits must be requested by the customer within 3 days of the reported downtime, and the downtime must be from a single occurrence.

Microsoft Exchange 2007 Features and Benefits

Click on the link to see Outlook Web Access (accessible from anywhere in the World) demo:

http://www.microsoft.com/exchange/code/OWA/index.html

         I.    Accesibility (Exchange 2007)

        II.    Outlook (as a client)

       III.    Terminal Server Session (RDP)

       IV.    Outlook Web Access - demo

        V.    Mobile devices

A.    Blackberry

B.    ActiveSync/SmartPhones/PDAs

      VI.    Collaboration

      VII.    Shared folders and documents

    VIII.    Global Address Lists

       IX.    Shared Calendaring

        X.    Shared Notes and Tasks

What can Exchange 2007 do for you?

By investing in a NIE Exchange hosting plan, you are also investing in your business’s productivity, efficiency and security. Here are some of the features and benefits that NIE’s Microsoft Exchange 2007 hosting can provide your business.

While other Exchange hosting service providers try to nickel and dime their customers with setup fees, charging for ActiveSync and so on, NIE includes all the Exchange capabilities with our simple, easy to comprehend package. Also included in our one low price is our world-class customer service and expertise, and all of the other features you expect from the world-leading hosting provider.

Email

• Anywhere Access of email through Outlook, Outlook Web Access (OWA), and mobile devices (ActiveSync and BlackBerry) allows your team to be connected and in the know at all times
• Limitless number of email addresses
• The large 2GB of disk space per mailbox helps make sure that you never have to delete important emails from your inbox
• RPC over HTTPS, MAPI, POP3, HTTPS and IMAP are all available email protocols to ensure safe and secure email retrieval using the method of your choice

Calendars and Contacts

• Global Address and Distribution Lists allow you to store company contacts and distribution lists to share with everyone on the roster
• Shared Contacts allow team members to share important customer/partner contact information
• Shared calendars make it possible to see when team members are available for meetings
• Task management allows you to create, assign and delegate tasks among your team

Security and Productivity

• Exchange's default connection to Outlook (RPC over HTTPS) creates a secure connection between your Outlook client and the Exchange server, meeting and surpassing the most pressing security requirements
• Improved spam and virus filtering system for Exchange 2007 comes standard with every mailbox.